Last Updated:
January 15, 2024
We're pretty straightforward about how we handle your info - here's the real deal.
Look, we get it - nobody really wants to read privacy policies. But here's the thing: we actually care about your data and thought we'd make this as painless as possible.
At Nexarion Thalquinth, we've been designing spaces in Vancouver for years, and just like we respect the integrity of a building's structure, we respect your personal information. This policy breaks down what we collect, why we need it, and what we do with it.
If you're reaching out for a consultation or just browsing our portfolio, you've got the right to know how your data's being handled. We're based in Canada, so we follow all the relevant privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).
When you fill out our contact form or shoot us an email, we collect stuff like your name, email address, phone number, and whatever details you share about your project. Pretty standard stuff, really.
Our website picks up some technical info automatically - your IP address, browser type, what pages you visit, how long you hang around. It's just basic analytics to help us understand how folks use the site and where we can improve things.
If you're working with us on a project, we'll collect more detailed stuff - property info, design preferences, budget considerations, zoning details. Basically whatever we need to actually do our job and create something great for you.
Quick note: We don't collect sensitive personal info like medical records, financial details, or anything beyond what's needed for architectural services.
We're not in the business of hoarding data - we use what you give us for pretty specific purposes:
We won't suddenly start spamming you with marketing emails if you just asked for a quote. That'd be annoying, and we're not about that.
We're pretty protective of your info, but sometimes we need to share it with others to get the job done:
Engineers, contractors, and other specialists we work with need relevant project details. They're bound by similar confidentiality agreements.
When we submit permits or deal with municipal planning departments, we've gotta share project info. That's just how the process works in Vancouver.
Cloud storage, email hosting, website analytics - these companies help us run our business but don't get access to more than they need.
We'll never sell your data. Not our style. Your contact info isn't a commodity to us.
Yeah, we use cookies - but not the chocolate chip kind (sadly). Here's what's happening behind the scenes:
These keep the website functioning properly. Without them, things would break and you'd have a pretty frustrating experience.
We use these to see which pages people visit most, how long they stay, that kinda thing. Helps us figure out if our portfolio section needs work or if the contact form's confusing.
You can disable cookies in your browser if you want. Some parts of the site might not work as smoothly, but it's totally your choice.
We don't use intrusive tracking or follow you around the internet. That's creepy, and we're not about that life.
This is your data we're talking about, so you've got rights. Here's what you can do:
Request a copy of what personal data we have on file for you.
If something's wrong or outdated, let us know and we'll fix it.
Ask us to remove your personal info (with some legal exceptions for stuff we have to keep).
Unsubscribe from newsletters anytime - there's a link at the bottom of every email.
To exercise any of these rights, just shoot us an email at info@nexarionthalquinth.info or give us a call. We'll get back to you within a couple weeks.
We take security seriously - kinda like how we take structural integrity seriously in our building designs. Here's what we do:
That said, no system's 100% bulletproof. We do our best, but if there's ever a security breach that affects your data, we'll let you know right away and tell you what happened and what we're doing about it.
We keep your data only as long as we need it - usually for the duration of a project plus a few years for legal/archival purposes. After that, it gets securely deleted.
Things change - laws get updated, our services evolve, and sometimes we just find better ways to handle data. When we update this privacy policy, we'll post the new version here with a revised date at the top.
For major changes that affect how we use your data, we'll send you an email if we have your contact info. Otherwise, it's worth checking back here every now and then if you're curious.
Continuing to use our services after we've posted changes means you're cool with the updated policy. If you're not, just let us know and we can discuss your options.
If you've got questions about this privacy policy or how we handle your data, we're here to chat. Seriously - we'd rather you ask than worry about it.
1847 West 4th Avenue
Vancouver, BC V6J 1M4
We'll respond to privacy inquiries within 10 business days, usually sooner.
Thanks for taking the time to read through this.
We know it's not the most exciting read, but transparency matters to us. If anything's unclear, just reach out.